Effective Date: October 21, 2026
Introduction
This Privacy Policy is for Vermont Information Processing, Inc. and its affiliated companies (“VIP,” “we,” “us,” “our”).
This Privacy Policy describes how we collect, use, and disclose personal information about users of our websites, applications, software, hosted platforms, services, tools, and features (collectively, the “Services”). For the purposes of this Privacy Policy: “you” and “your” means you as the user of the Services; “personal information” means any information that relates to an identified or identifiable living person; and “your information” means your personal information.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. IT DESCRIBES THE USE OF YOUR INFORMATION WHEN YOU USE, ACCESS, OR DOWNLOAD ANY OF THE SERVICES. BY ENGAGING WITH THE SERVICES AND US IN THE WAYS DESCRIBED IN THIS PRIVACY POLICY, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THE ENTIRETY OF THIS PRIVACY POLICY, AS IT APPLIES TO YOU.
If you have questions about this Privacy Policy or how we treat your personal information please contact us using the information in Section 16.
WHAT THIS POLICY CONTAINS
This Privacy Policy describes the following important topics relating to your information:
1. UPDATING THIS PRIVACY POLICY
We may modify this Privacy Policy from time to time, in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make changes that are material, we will use reasonable efforts to provide notice to you and, where required by applicable law, we will obtain your consent. Notice may be by email to the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law. However, please still review this Privacy Policy from time to time to view any such changes. The updated Privacy Policy will be effective as of the time of posting, or such later date as may be specified in the updated Privacy Policy. If you do not accept this Privacy Policy, including any changes, PLEASE DO NOT access or use the Services.
2. VIP’S COLLECTION OF INFORMATION
In order to provide you with particular Services, we may ask you to provide us with certain details or information about you. Information that you submit through our Services may include:
Some features on the Services may require you to enter certain information in order to submit a form or otherwise use a feature. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
For some Services, we may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies or other tracking technologies (“Tracking Technologies”). Usage Data may include:
We may also obtain information about you from outside sources, such as job application information, including your contact information and resume, which we receive when you apply to our postings on third-party websites. Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties or for any third party’s policies or practices.
3. HOW VIP USES YOUR INFORMATION
Your information may be used, stored, and accessed by VIP employees and persons working for and on behalf of VIP, provided that such use will be for a lawful reason and in accordance with this Privacy Policy.
We use the information we collect to:
We will seek your consent before using your information for any purpose not described in this Privacy Policy.
Legal Basis for Processing (EEA, UK, and Switzerland)
Where required by applicable law, we collect and process your personal information on the following legal bases:
4. HOW VIP SHARES YOUR INFORMATION
In certain circumstances, VIP may share your information with third parties, but only if it is in our legitimate interests to do so, and we will take appropriate measures to ensure that any recipient protects your information adequately in accordance with this Privacy Policy. Such circumstances may include:
We will always ensure that any third parties with whom we share your personal information are subject to privacy and security obligations consistent with this Privacy Policy and applicable laws.
Sale or Sharing for Advertising Purposes
VIP does not sell personal information to third parties for monetary consideration, nor do we share personal information with third parties for cross-context behavioral advertising purposes. If this practice changes, we will update this Privacy Policy and provide applicable opt-out mechanisms.
5. COOKIES AND OTHER TRACKING TECHNOLOGIES
Do Not Track Signals
Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.
Cookies and Other Tracking Technologies
You may control the way in which your devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Services, including portal features and general functionality, to work incorrectly.
Most browsers accept cookies automatically. However, you may be able to configure your browser settings to use the Services without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule.
To opt out of tracking by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information in Section 16.
6. SOCIAL FEATURES
Certain features of the Services may permit you to initiate interactions between the Services and third-party services or platforms, such as social networks (“Social Features”). Social Features include features that allow you to click and access VIP’s pages on certain third-party platforms, such as LinkedIn, and from there to “like” or “share” our content on those platforms. Use of Social Features may entail a third party’s collection and/or use of your data. If you use Social Features or similar third-party services, information you post or otherwise make accessible may be publicly displayed by the third-party service you are using. Both VIP and the third party may have access to information about you and your use of both the Services and the third-party service.
7. THIRD-PARTY WEBSITES AND LINKS
Our Services may contain links to other online platforms operated by third parties. We do not control these online platforms and are not responsible for their content, their privacy policies, or their use of your information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on these platforms or of their owners or operators. We expressly disclaim any and all liability for the actions of third parties, including but not limited to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.
8. CHILDREN’S PRIVACY
The Services are not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child without verified parental consent, we will take prompt steps to delete that information. If you believe we have inadvertently collected information from a child, please contact us as described in Section 16.
9. DATA SECURITY
We will take reasonable precautions to safeguard the confidentiality of your personal information in our possession or control, including through use of appropriate organizational and technical measures. Our security measures include encryption (including SSL/TLS), firewalls, and access controls limiting access to personal information to VIP employees, contractors, and agents who need it to perform their job functions. These individuals are bound by confidentiality obligations.
Please note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Despite our reasonable efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.
10. HOW LONG WE KEEP YOUR INFORMATION
We keep your personal information for no longer than necessary for the purposes for which it was processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it, and/or as required to comply with applicable laws and to establish, exercise, or defend our legal rights. Specifically:
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedules and applicable law.
11. EEA, SWISS, AND UK USERS
If you are a European Economic Area (EEA), Swiss, or UK resident using our Services, or we process your personal information in connection with our activities in the EEA, Switzerland, or the UK, you have certain rights in relation to your personal information. If you would like further information or would like to exercise any of them, please contact us as described in Section 16 at any time. You have the following rights:
Right of access.
You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation as to whether your personal information is being used by us; details about how and why it is being used; and details of the safeguards which are in place if we transfer your information outside your jurisdiction.
Right to update your information.
You have the right to request an update to any of your personal information which is out of date or incorrect.
Right to delete your information.
You have the right to ask us to delete any personal information which we are holding about you in certain specific circumstances. We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort. You can ask us for further information on these circumstances by contacting us using the details in Section 16.
Right to restrict use of your information.
You have the right to ask us to restrict the way that we process your personal information in certain specific circumstances. We will pass your request onto other recipients of your personal information unless that is impossible or involves disproportionate effort.
Right to stop marketing.
You have the right to ask us to stop using your personal information for direct marketing purposes. If you exercise this right, we will stop using your personal information for this purpose.
Right to data portability.
You have the right to ask us to provide your personal information to you or to a third-party provider of services in a structured, commonly used, machine-readable format. This right only applies where we use your personal information on the basis of your consent or performance of a contract, and where our use of your information is carried out by automated means.
Right to object.
You have the right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person’s legitimate interest.
Rights related to automated decision-making.
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects on you. Where we engage in such processing, we will provide you with notice and, where required, obtain your consent.
We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request, unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise, or defend legal claims. If an exception applies, we will tell you this when responding to your request. We may request that you provide us with information necessary to confirm your identity before responding to any request.
If you have any queries or complaints about our collection, use, or storage of your personal information, or if you wish to exercise any of your rights, please contact us using the details in Section 16. We will investigate and attempt to resolve any such complaint or dispute. You may also file a complaint with a data protection supervisory authority. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en. Alternatively, you may seek a remedy through the courts if you believe your rights have been breached.
12. YOUR CALIFORNIA PRIVACY RIGHTS
California law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), provides California residents with specific rights regarding their personal information. Your rights include:
Right to Know.
You can request information about the personal information we have collected about you, including the categories of data, sources, the business or commercial purposes for collecting it, and the categories of third parties with whom we shared it.
Right to Correct.
You can request that we correct inaccurate personal information we hold about you.
Right to Delete.
You can request that we delete your personal information, subject to certain exceptions (for example, where we need to retain the information to comply with a legal obligation, complete a transaction, or defend a legal claim).
Right to Opt-Out of Sale or Sharing.
You can request that we stop selling your personal information or sharing it for cross-context behavioral advertising purposes. As noted in Section 4, VIP does not sell or share personal information in these ways. If this practice changes, we will provide a “Do Not Sell or Share My Personal Information” link on our homepage.
Right to Limit Use of Sensitive Personal Information.
To the extent we collect sensitive personal information (which we currently do not), you would have the right to limit our use and disclosure of it to what is necessary to perform our services.
Right to Data Portability.
You have the right to receive a portable copy of your personal information that you have provided to us, in a structured, commonly used, and machine-readable format.
How to Exercise Your Rights.
Please contact us as described in Section 16. You may also designate an authorized agent to submit a request on your behalf by providing written authorization or a valid power of attorney, along with government-issued identification for both you and the agent. We will respond within 45 days. If we require additional time, we will notify you in writing.
Non-Discrimination.
We will not discriminate against you for exercising your rights.
Shine the Light
Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes without your consent. To make a Shine the Light inquiry, contact us as described in Section 16.
13. OTHER U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), Oregon (OCPA), and others, have privacy rights similar to those described in Section 12, including rights to access, correct, delete, obtain a portable copy of, and opt out of certain processing of their personal information.
To exercise applicable rights, please contact us as described in Section 16. We will respond within the time period required by your state’s law and will not discriminate against you for exercising your rights.
Residents of Virginia and certain other states also have the right to appeal our denial of a privacy rights request. If we deny your request, we will explain how you may appeal that decision in our written response.
14. INTERNATIONAL DATA TRANSFERS
VIP is based in the United States. If you are located outside the United States, your personal information will be transferred to, stored, and processed in the United States and potentially other countries where VIP or its service providers operate. Data protection laws in those countries may differ from, and may not be as protective as, the laws of your country of residence.
Where we transfer personal information from the EEA, UK, or Switzerland to countries not recognized as providing an adequate level of data protection, we rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission (or equivalent clauses under UK law), or other lawful transfer mechanisms. You may request information about the safeguards we use for international transfers by contacting us as described in Section 16.
15. AI AND AUTOMATED PROCESSING
VIP's Services incorporate automated processing, machine learning, and AI-assisted features to analyze usage data, generate platform insights, support diagnostic and reporting functions, and improve the overall quality of our Services. These features are part of our core platform operations and do not constitute automated decision-making that produces legal or similarly significant effects on individual users. To the extent any automated process were to produce such effects, we would provide appropriate notice as required by applicable law.
VIP may use de-identified, aggregated, or anonymized data derived from platform usage, including usage patterns, feature interactions, and platform outputs, to develop, train, improve, and refine our own AI and machine learning models and services. Such data does not constitute personal information and its use is not subject to restriction under this Privacy Policy. VIP does not use identified personal information to train third-party AI or machine learning models without your consent.
Where customers or their users connect third-party AI tools, integrations, or services to our platform, the processing of data by those third-party tools is governed solely by the applicable third-party provider's privacy policy and the customer's agreement with that provider. VIP is not responsible for the privacy or data security practices of third-party AI tools, and customers are responsible for ensuring that their use of such tools in connection with VIP's platform complies with all applicable laws and their agreements with VIP.
16. HOW TO CONTACT US
Should you have any questions about our privacy practices or this Privacy Policy, or want to provide us with any notice regarding your personal information, please contact us:
Email: privacy@vtinfo.com
Phone: 1-802-655-9400
Mail:
Vermont Information Processing, Inc.
402 Water Tower Circle
Colchester, VT 05446
Attn: Privacy
For EEA or UK residents who are not satisfied with our response to a complaint, you also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
